eAudiology
LEAP Module 4: Strategic Decision Making
Includes a Live Web Event on 12/10/2026 at 12:00 PM (EST)
Module 4
Strategic Decision Making
Improving Clarity and Reducing Decision Paralysis
Level: Intermediate → Advanced
CEUs: 0.15
Session Description
This session develops participants’ ability to make effective, timely, and informed decisions in complex environments. Participants will explore decision-making frameworks, identify personal decision biases, and learn how to balance competing priorities. The session emphasizes structured thinking, systems awareness, and reducing decision fatigue.
Learning Objectives
Participants will:
• Recognize personal decision-making patterns
• Apply structured decision frameworks
• Balance patient-centered care with operational priorities
• Reduce bias and premature conclusions
Core Frameworks
• Cynefin Decision Framework
• Systems Thinking
• Cognitive Bias Awareness
Practical Tools
• Decision Clarity Map
• Stakeholder Impact Matrix
• Bias Interruption Checklist
• Decision Debrief Template
Live Session Activities
• Complex clinical leadership case study
• Decision-making simulation
• Systems mapping exercise
Asynchronous Learning
The purpose for this month’s assignment is to build disciplined decision-making habits and apply structured frameworks to real workplace challenges.
Expected Outcomes of Asynchronous Learning
Participants will:
■ Apply a decision-making framework to a real situation
■ Improve clarity and confidence in decision-making
■ Reduce overthinking or rushed decisions
■ Increase awareness of bias and stakeholder impact
<Insert Speaker Photo and Bio Info>
Kim Fleming
Director
Tulane University Leadership Institute
Kim Fleming is a senior organizational development and executive leadership professional with more than 20 years of experience helping leaders navigate complex organizational challenges, make strategic decisions, and lead meaningful change. She currently serves as Director of the Tulane University Leadership Institute at Tulane University, where she leads university-wide leadership development and organizational effectiveness initiatives that strengthen leadership capabilities, team effectiveness, and institutional performance.
Throughout her career, Kim has partnered with senior executives, faculty, and administrative leaders to navigate organizational change, establish strategic priorities, and address complex leadership challenges. Her expertise includes strategic planning, organizational assessment, executive coaching, change management, and leadership facilitation. She brings extensive experience helping leaders evaluate competing priorities, navigate ambiguity, build consensus, and translate strategic decisions into actionable outcomes.
Prior to her current role, Kim held leadership positions in organizational development and human resources at Tulane University, The Ritz-Carlton Hotel Company, and Marriott International. Across these roles, she has guided leaders through organizational transformation, workforce strategy, employee engagement initiatives, and operational challenges, bringing a practical, results-oriented perspective to leadership and decision making.
Kim holds a Master of Arts in Organizational Leadership from Gonzaga University and a Bachelor of Arts in English from Louisiana State University. She is a Certified Executive Leadership and Resilience Coach, a Certified Master Trainer through the Association for Talent Development, a CliftonStrengths Certified Coach and Facilitator, and an Emergenetics Certified Associate.
Through her coaching, consulting, and facilitation work, Kim is passionate about equipping leaders with the confidence, critical thinking, and strategic perspective needed to make informed decisions, navigate uncertainty, and lead their teams and organizations toward meaningful results.
